Shipping Policy

Grillpar Shipping Policy

Processing Time

Orders placed Monday–Friday before 11:59 PM are processed and shipped the same day. Orders placed on weekends or public holidays are shipped the next business day. Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Costs

At Grillpar, we always choose the greenest and most eco-friendly shipping option. The good news? This sustainable shipping method is always free for our customers, regardless of order size or destination.

Delivery Times by Country

Estimated delivery times (including weekends) are 5–7 business days for the following countries:

• Sweden: 2–3 business days

• Denmark: 3–5 business days

• Finland: 3–5 business days

• Norway: 3–5 business days

• Other EU countries: 5–9 business days

Please note that these delivery times are estimates only and may vary due to external factors such as customs inspections or high carrier workload.

International Shipping

Currently, we do not offer international shipping outside the EU. We are working on expanding our delivery options in the future.

Delays

While we do our best to deliver your order on time, delays may occur due to circumstances beyond our control, such as customs checks or carrier delays. Grillpar cannot be held responsible for external delays.

Tracking Information

Once your order is shipped, you will receive an email with a tracking link so you can follow your shipment.

Missing or Damaged Packages

• Damaged package? Contact us immediately at hello@grillpar.com and attach photos of the damage.

• Missing package? Check the tracking information and contact the carrier. We’re always here to assist you further.